How do I order?
Browse the website, add the items you want to buy to your cart and go through the checkout process, where you will in all your particulars. Once complete, you can choose to pay either via PayFast directly on the site, using your credit/debit card, or you can choose to EFT the payment. An invoice will be emailed to your with your product/s.
How can I see the products before I buy them?
All products are displayed as accurately as possible on our website.
If I place an order will I get all of the items ordered?
Stock control is updated on the site, so you will only go through to your cart items if there’s stock of that product.
Once I place an order online how long will it take to receive the sales order?
We will email you the sales orders within a few minutes of receiving your order, where your order will then get packaged, and ready to distribute locally. Please give 2 – 5 working days to recevie your order within South Africa.
How can I make changes to my order once I have submitted it online?
Please email us your order number with the changes or reply to the order summary email.
Do you deliver or can I collect?
You may pick up from our shop at 8 Honeywell Road, Retreat, Cape Town, with your order number, or you can visit our actual shop and buy from there.
How do I pay for my order?
Payments can be made by Credit/Debit card or Bank transfer/deposit. Bank transfer/deposit payments must only be made after you have received a sales order. Sales orders are only valid for 48hrs, thereafter stock items may have to be checked again for availability.
What reference I must use when I make payment?
Please use the reference supplied on your sales order. This is your All About Creations account number and your sales order number. Any other references used could lead to a delay in processing you order.
